Privacy Policy

1. Information We Collect

At Crawlmate, we collect various types of information to provide and improve our services, including:

  • Personal Information: Name, Email address, Phone number (e.g., during registration via OTP), billing information.
  • Usage Data: Information on how you interact with our website and services, such as device information, log data, and IP addresses.
  • Business Data: Information you input into our CRM, booking panels, or analytics dashboard regarding your business and clients.

2. How We Use Your Information

We use the collected information for various purposes, including:

  • To provide and maintain our Service.
  • To notify you about changes to our Service or subscriptions.
  • To allow you to participate in interactive features like the Multi-Step Registration.
  • To provide customer support and service improvements.
  • To gather analysis or valuable information so that we can improve Crawlmate.

3. Data Security and Protection

The security of your data is important to us, but no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security. We encrypt passwords and secure our platforms against unauthorized access.

4. Third-Party Services

We do not sell your personal data. We may employ third-party companies and individuals to facilitate our Service ("Service Providers"), to provide the Service on our behalf, or to perform Service-related tasks (e.g., OTP delivery services, Payment processing).

5. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date globally.

Your privacy matters to us. If you have any questions about how we handle your data, please contact our Data Protection Officer at info@crawlmate.com